Frequently Asked Questions
Everything you need to know about Xpress Deals, business profiles, promotional offers and our publishing services.
Last updated: 22 September 2026
Xpress Deals is a European business discovery and promotional platform operated by Xtakes Marketplace SRL (VAT: RO52150108). Unless expressly stated otherwise for a specific service, Xpress Deals is not the seller, supplier, contracting party or agent in transactions between businesses promoted on the platform and their customers.
How Xpress Deals Works
What is Xpress Deals?
Xpress Deals is a European business discovery and promotional platform exclusively for registered businesses and organizations.
Businesses can present their company, publish promotional offers and increase their visibility without paying commission per sale.
How does Xpress Deals work?
Choose the appropriate service and send us your business information, such as your website, social media pages, contact details, logo, photos and offer information.
We prepare and publish your business profile and promotional content for you. You do not need to create or configure the listing yourself.
Does Xpress Deals sell products or services on behalf of listed businesses?
Unless expressly stated otherwise for a specific service, no.
Xpress Deals provides discovery, promotional and publishing services. Transactions for products or services promoted on Xpress Deals are normally concluded directly between the business and the customer.
Who Can Use Xpress Deals?
Who can use Xpress Deals?
Xpress Deals is exclusively for registered businesses and organizations.
Private individuals cannot create or purchase business profiles, memberships or promotional offers.
Businesses must provide the information required for verification. Where applicable, this includes a valid VAT number that can be verified through the EU VIES system.
What are businesses responsible for?
Businesses are responsible for ensuring that their activities and promotional content comply with applicable EU and national law.
- accurate business and contact information;
- accurate descriptions of products, services and offers;
- prices, taxes, discounts and material conditions;
- availability and fulfilment;
- required licences, permits and authorizations;
- consumer rights and customer service, where applicable;
- intellectual property rights relating to submitted content.
Publication on Xpress Deals does not constitute legal or regulatory approval, verification, certification or endorsement of a business, product, service or promotional offer.
Setup & Publication
Do I need to create my business profile myself?
No. Xpress Deals creates and publishes it for you.
You provide the necessary information and materials, and we handle preparation, formatting and publication.
Do I need a website?
No.
You can provide your website or social media pages if available, together with your logo, photos, contact details and basic business information.
Can I update my business profile later?
Yes. Contact us if your business information needs to be corrected or updated.
Updates remain subject to the applicable service conditions and Xpress Deals publishing guidelines.
When will my business profile go live?
Publication takes place after we have received the required business information and materials and completed the necessary preparation and review.
We do not guarantee a fixed publication time unless one has been expressly agreed for a particular order or service.
Your Business. Your Offers.
What is included in an Annual Business Membership?
An Annual Business Membership provides your business with a professional presence on Xpress Deals and may include, depending on the selected membership:
- a dedicated business profile;
- placement in relevant categories and locations;
- business and contact information;
- links to your website or social media;
- photos and other approved content;
- promotional offers included with the selected membership.
The exact services and number of promotional offers included are determined by the membership or order confirmation applicable at the time of purchase.
How long is my Annual Business Membership active?
An Annual Business Membership is normally active for 12 months from activation, subject to the conditions stated in the applicable order confirmation and Terms & Conditions.
Can I publish additional promotional offers?
Yes. Additional promotional offers may be purchased separately.
Available options, quantities and prices may change over time.
Who creates the promotional offers?
Xpress Deals can prepare and publish promotional offers for you using the information and materials you provide.
The business remains responsible for the accuracy, legality and fulfilment of its offers.
Do I have to offer a discount?
No. Xpress Deals does not require businesses to offer a discount.
You determine your own offers, prices and commercial conditions, subject to applicable law and Xpress Deals policies.
Does Xpress Deals charge commission on sales?
No. No commission per sale. You pay for the Xpress Deals service you select.
Does Xpress Deals guarantee sales or a specific level of visibility?
No.
Xpress Deals provides promotional, publishing, discovery and visibility services but does not guarantee sales, enquiries, bookings, traffic, ranking positions or other commercial results.
Orders, Bookings & Fulfilment
Who handles customer orders and bookings?
Unless expressly stated otherwise for a specific service, the business promoted on Xpress Deals handles its own:
- orders and bookings;
- payments from customers;
- delivery or service fulfilment;
- cancellations and returns;
- warranties and complaints;
- customer communication.
Who is responsible for returns and refunds?
For transactions concluded directly between a customer and a business promoted on Xpress Deals, the relevant business is responsible for its return, cancellation and refund obligations in accordance with applicable law and its own lawful terms.
Xpress Deals does not determine a business's return or refund policy.
Simple & Transparent
How do I pay Xpress Deals?
Payments for Xpress Deals services may be processed through third-party payment service providers.
Xpress Deals does not store full payment card details where those details are processed directly by the relevant payment service provider.
What is the introductory price?
The current introductory price is €60/year per location.
The introductory price applies to eligible purchases while the offer remains available.
An introductory or promotional price does not guarantee the same price for renewal, reactivation or future purchases.
Is an Annual Business Membership a recurring subscription?
An Annual Business Membership applies for the relevant membership period.
It does not automatically renew unless automatic renewal is expressly offered and accepted.
Additional services may be purchased separately.
Support & Publishing
What support is included?
Depending on the selected service, Xpress Deals may assist with:
- business profile setup;
- content preparation;
- image preparation and optimization;
- formatting;
- categorization;
- promotional offer preparation;
- publication.
The service is designed so that businesses do not need to perform the technical setup themselves.
Can Xpress Deals change or refuse submitted content?
Yes.
Xpress Deals may request corrections, additional information or supporting documentation and may correct non-material aspects of formatting, presentation or categorization.
Content may also be restricted, refused, suspended or removed when necessary under the Terms & Conditions, Guidelines & Policies or applicable law.
What if I need something that is not included in the standard service?
Contact us with a short description of what you need and your approximate budget.
Where appropriate, Xpress Deals can prepare a tailored proposal based on your business requirements and the services available.
Problems, Complaints & Reports
What should I do if I have a problem with a business listed on Xpress Deals?
If the issue concerns a purchase, booking, delivery, refund or other transaction concluded directly with a business promoted on Xpress Deals, contact that business first.
If the issue concerns content published on Xpress Deals or the operation of the platform, contact us at contact@xpressdeals.eu.
How can I report illegal or rights-infringing content?
Contact us at contact@xpressdeals.eu.
Please provide enough information for us to identify and assess the content, including:
- a clear explanation of the issue;
- the exact URL or location of the content on Xpress Deals;
- your name and email address, except where applicable law provides otherwise;
- any relevant supporting information or documentation.
Please submit reports in good faith and provide information that is accurate to the best of your knowledge.
Legal Documents
Where can I find the complete rules?
This FAQ provides a simplified explanation of how Xpress Deals works. It does not replace the contractual or legal documents governing use of the platform.
- Terms & Conditions
- Guidelines & Policies
- Privacy Policy
- Cookie Policy
In the event of any inconsistency between this FAQ and the Terms & Conditions, the Terms & Conditions shall prevail, subject to applicable mandatory law.
Tell Us What You Need
Have a question about Xpress Deals or need a tailored solution for your business? Send us a message and we will help you with the next step.
Contact Us
Xpress Deals · Operated by Xtakes Marketplace SRL · VAT: RO52150108
Iași, Romania, European Union
