FAQ
Common questions
About Xpress Deals
1. General
What is Xpress Deals?
Xpress Deals is a platform where you can find the best offers, coupons, and discounts from a wide range of categories, all in one place.
How does Xpress Deals work?
We provide access to carefully selected deals and promotional coupons that you can use online or in physical stores. Explore our categories and start saving on your purchases.
2. My Account
How do I create an account on Xpress Deals?
Click on “Sign Up” at the top of the page. Fill in the form with your name, email address, and a secure password, then confirm your email address.
I forgot my password. How can I reset it?
Click on “Forgot Password” on the login page and follow the steps to receive a password reset email.
Can I use Xpress Deals without creating an account?
Yes, you can browse the site and access deals without an account. However, to save offers or access premium features, we recommend registering.
3. Deals and Coupons
How do I use a discount coupon?
Copy the promotional code displayed on our platform and enter it in the “Promo Code” field at checkout on the retailer’s website.
Why isn’t my coupon working?
Ensure that the coupon complies with the terms and conditions. Some coupons are valid only for specific products or categories.
How long are deals valid?
The validity of a deal depends on the retailer or partner. Check the information available for each offer.
Are all deals exclusive to Xpress Deals?
Not all deals are exclusive. However, we highlight exclusive offers clearly for your convenience.
4. Payments and Security
Do I have to pay to access Xpress Deals?
No, using our platform is completely free.
Is it safe to use Xpress Deals?
Yes, we take security seriously. All our links lead to trusted partners, and your information is protected.
Are the offers reliable?
We work hard to verify every deal we publish, but it’s always a good idea to double-check terms on the retailer’s website.
5. Issues and Support
What should I do if I encounter problems with a deal?
Contact the retailer offering the discount directly. If you need additional help, feel free to email us at support@xpressdeals.eu.
How can I report an incorrect deal?
If you find that a deal isn’t working or has incorrect information, click the “Report” button next to the deal or contact us directly.
Can I cancel a purchase I made through a deal?
You will need to check the cancellation and return policy of the retailer where you made the purchase.
6. Join the Community
Can I add my own deals to Xpress Deals?
Soon, you’ll be able to suggest your own deals and coupons directly on the platform. Stay tuned for updates!
How can I contribute feedback about the platform?
We’d love to hear your thoughts! Send your ideas and suggestions to support@xpressdeals.eu.
7. Tips for Saving More
How can I stay updated on new deals?
Subscribe to our newsletter or follow us on social media to receive updates on the latest deals and exclusive offers.
Do you offer notifications for deals?
We are working on enabling notifications for the best deals. Check back soon for updates!
Can I filter deals by category or location?
Yes, you can filter deals by category (e.g., electronics, fashion) and, in some cases, by location for local offers.
y information?
We will email you an order confirmation with order number and information about what you have purchased.
What happens if I do not pick up my package?
If you do not collect your order, the package will be returned to us or our partner as an unredeemed package. You will then be charged 15-45 Euro or more for all expenses that an uncollected package entails.
What is your shipping cost?
Shipping costs may vary but you will see the checkout page for updated delivery prices.
What is included in the shipping costs?
Shipping costs include:
- – Appropriate packaging (cartons, bubble wrap, internal protection, etc.)
- – Transport
- – Insurance
- – Customs clearance in the country of origin.
What do you need to do when you have had your order delivered?
All our goods leave the warehouse with the packaging in excellent condition.
First you need to check that the number of received packets corresponds to the number of sent. Then inspect each package on the outside and check carefully for signs of bumps, cracks, damaged boxes, postage stamps or other signs that may raise suspicions that the goods are damaged. You must either on paper or digitally sign the bill of lading (PDA) where it says “PACKAGE FOR APPEARANCE BADLY TREATED”, if such signs exist. If you do not sign the package as “APPEARED BADLY” and later show pictures of clear damage to the package, this will lead to the case being rejected automatically.
Did you find the answer to the question?
Contact us
