{"id":279,"date":"2025-12-20T13:55:12","date_gmt":"2025-12-20T13:55:12","guid":{"rendered":"https:\/\/xpressdeals.eu\/?page_id=279"},"modified":"2026-07-11T00:11:52","modified_gmt":"2026-07-10T22:11:52","slug":"vanliga-fragor","status":"publish","type":"page","link":"https:\/\/xpressdeals.eu\/sv\/faq\/","title":{"rendered":"Vanliga fr\u00e5gor"},"content":{"rendered":"\t\t
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Frequently Asked Questions \u2013 Xpress Deals<\/h1>\r\n

\r\n Legal note:<\/strong>\r\n Xpress Deals is an EU-based intermediary marketplace<\/em>\r\n operated by Xtakes Marketplace SRL (VAT: RO52150108).\r\n Unless an offer is explicitly marked \u201cSold by Xpress Deals,\u201d\r\n sales contracts are concluded directly between the customer and the vendor.\r\n <\/p>\r\n\r\n

\r\n The platform operates across the European Union.\r\n All business communication and support is provided by\r\n Xtakes Marketplace SRL<\/strong> (VAT: RO52150108).\r\n <\/p>\r\n <\/header>\r\n\r\n \r\n

\r\n

1) About Xpress Deals<\/h2>\r\n\r\n

What is Xpress Deals?<\/h3>\r\n

\r\n Xpress Deals is a European platform where businesses can promote their company,\r\n publish offers and increase visibility without paying commission per sale.\r\n <\/p>\r\n\r\n

How does the platform work?<\/h3>\r\n

\r\n You place your order, pay, and send your business details\r\n (website, social media or basic info). We handle the setup, content and publishing\r\n within 24\u201348 hours<\/strong>.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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2) Vendor Eligibility & Compliance<\/h2>\r\n\r\n

Who can use Xpress Deals?<\/h3>\r\n

\r\n Xpress Deals is available only for registered businesses and organizations<\/strong>.\r\n Private individuals are not supported.\r\n <\/p>\r\n\r\n

What laws must businesses follow?<\/h3>\r\n

\r\n Businesses must comply with EU law and applicable national regulations,\r\n including consumer protection, VAT rules and GDPR.\r\n Businesses are responsible for accurate information, pricing, taxes and lawful fulfillment.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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3) Accounts & Setup<\/h2>\r\n\r\n

Do I need to create the listing myself?<\/h3>\r\n

\r\n No. Xpress Deals creates and publishes your business profile for you.\r\n You only send the information needed.\r\n <\/p>\r\n\r\n

Do I need a website?<\/h3>\r\n

\r\n No. You can send your website, social media page, photos, logo,\r\n contact details or basic business information. We create the listing for you.\r\n <\/p>\r\n\r\n

Can I update my listing later?<\/h3>\r\n

\r\n Yes. Contact us and we can update your business profile or promotional offers.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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4) Deals, Offers & Visibility<\/h2>\r\n\r\n

What is included in the Annual Business Listing?<\/h3>\r\n

\r\n An Annual Business Listing includes a professional business page,\r\n category placement, map visibility, contact details, links, photos\r\n and up to 3 promotional offers<\/strong>.\r\n <\/p>\r\n\r\n

How long is my business listing visible?<\/h3>\r\n

\r\n Your Annual Business Listing is visible for 365 days<\/strong>\r\n from publication.\r\n <\/p>\r\n\r\n

Can I add more promotional offers later?<\/h3>\r\n

\r\n Yes. You can purchase additional promotional offers at any time,\r\n including 10 or 20 extra offers depending on your visibility needs.\r\n <\/p>\r\n\r\n

Who creates the promotional offers?<\/h3>\r\n

\r\n We do. Xpress Deals creates and publishes your promotional offers for you.\r\n You only send the details, images or basic information.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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5) Orders & Fulfillment<\/h2>\r\n\r\n

Who handles customer orders?<\/h3>\r\n

\r\n The business listed on Xpress Deals handles customer orders, delivery,\r\n bookings, fulfillment and customer communication, unless explicitly stated otherwise.\r\n <\/p>\r\n\r\n

How do returns work?<\/h3>\r\n

\r\n Returns depend on the seller\u2019s return policy and applicable EU consumer protection rules,\r\n where relevant. Businesses must clearly follow applicable legal requirements.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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6) Payments<\/h2>\r\n\r\n

How are payments handled?<\/h3>\r\n

\r\n Payments may be processed in EUR via trusted EU-based payment service providers.\r\n Xpress Deals does not store full card details.\r\n <\/p>\r\n\r\n

Do you charge commission per sale?<\/h3>\r\n

\r\n No. Xpress Deals does not<\/strong> charge commission per sale.\r\n You pay for the selected service.\r\n <\/p>\r\n\r\n

Is this a subscription?<\/h3>\r\n

\r\n No. Our business listing and add-on services are\r\n one-time payments<\/strong>, unless clearly stated otherwise.\r\n There are no recurring fees.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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7) Support<\/h2>\r\n\r\n

What support is included?<\/h3>\r\n

\r\n We handle setup, content preparation, image optimization, formatting and publishing.\r\n The service is designed so you do not need technical skills or internal resources.\r\n <\/p>\r\n\r\n

When will my listing go live?<\/h3>\r\n

\r\n Your listing is normally published within 24\u201348 hours<\/strong>\r\n after we receive the required business details and materials.\r\n <\/p>\r\n\r\n

What if I need a custom solution?<\/h3>\r\n

\r\n Contact us. We can create a custom solution for your business,\r\n including more offers, higher visibility or full support.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

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8) Disputes<\/h2>\r\n\r\n

Who do I contact if there\u2019s a problem?<\/h3>\r\n

\r\n If the issue concerns a business listed on the platform, please contact that business first.\r\n If the issue remains unresolved, email\r\n contact@xpressdeals.eu<\/a>.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n

\r\n

9) Contact<\/h2>\r\n\r\n

\r\n General (EU):<\/strong>\r\n contact@xpressdeals.eu<\/a>\r\n <\/p>\r\n\r\n

\r\n For complete details, please refer to our\r\n Terms & Conditions<\/a>.\r\n <\/p>\r\n <\/section>\r\n<\/article>\r\n\r\n\r\n